Braums Reviews

Taylor Farms has just announced a recall of all their products containing jalapeño peppers. Several mainstream stores like Walmart, Target, and Trader Joe's sell products like dips, salsa, etc.

I just bought a carton of Braum's label jalapeño dip this very morning. When I looked at the label, I was distressed to see that there is no sourcing of your product on the carton label, not one bit of information as to where it is packaged, produced, or distributed from. Shame on me for not reading past the nutrition content before I bought it. There is also no lot number to trace the product back to Braum's.

What gives? I have been a long-time shopper and advocate of Braum's; however, I will no longer be buying any Braum's product that is not properly labeled with the source of the manufacturer. Perhaps the food industry has had some recent loosening of label requirements, but I hope companies like Braum's would maintain due diligence to its customers. Our food chain is too important for companies to be careless in this regard.

Please let me know the manufacturing source of the jalapeño dip and whether or not Braum's uses Taylor Farms in any of its food product production. I look forward to a speedy response.

The last three times I went to the ***, *** in ***, *** number 250. No one's at the counter to help me.

I waited five minutes; they don't even look up and say, 'We'll be right with you.' They ignore you, and of course, they can't speak English. As I was waiting, they brought some ice cream buyers and pulled them in front of me to cash them out. How rude! Then the manager is the only one available to take my order.

She decides to help some lady in front of me. Oh, it was a mess. She was returning cash, adding stuff up, trying to get a bag of burgers. I don't know why they flooded all 15 burgers with mustard.

I said no cheese, no pickle; I wanted some mustard, so they put mustard on both sides of this hamburger with nothing on it. I want jalapeños, but it's not an even swap; I want to charge another $.60. I just need jalapeños on a little baby burger. When they finally got to me, she was training some kids; a 16-year-old didn't know his head from you know what.

The nerve of her to train the kid after I've already been waiting there 10 minutes with nobody in front of me! I was staring everybody down; not a soul would help me. And what's weird is the same thing happened the last two times I went there. Are they understaffed?

Are the counter orders not important?

That drive-through was really moving. I hate ***.

I went to store #222, ***. 72761 on Friday, 06/19/2026, at 5:15 PM.

I placed my order and asked the lady who waited on me if it was OK to leave my cups on the counter while I went to the restroom; she said that was fine. When I came back and picked my cups up, she was still there with another guy. The guy got snappy and rude with me; he said, 'Did you pay them?' I said yes, and the lady stood there looking at him like a dummy and never said a word, just let him be rude to me. He made me show him my receipt to take the cups I had already paid for.

Then I waited for the combo order I had paid for, and he threw the sack on the counter and called my number. I looked in the bag, and it was missing the fries. I waited for the lady to acknowledge me or for the rude guy to look up. Then the guy at the drive-through, who had been watching the whole thing, came over and asked what I needed.

I told him that I had ordered combos and did not get the fries. He demanded to see the receipt, and just before the lady stood there and said nothing, I was made to look like a thief and was never given a sincere apology or anything for the way I was treated.

I will never recommend this store for anyone to go to. Very rude employees here.