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Braums - Complaint about manager

My food was old and cashier was rude i tried calling the store and the line was busy so i called back a few days later and tried to talk to brandy the manager and she said i needed to bring back the food or receipt before she would do anything to help me
1.0
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Website
#1360357
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Has happened more than once. Used to be there were employees to check you out when you purchased something in the Bartlesville store. After building the new nice one, if you go into buy anything from the grocery dept., it's rare if there is anyone to wait on you. Today...
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#1357068
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Braums - Ice cream to soft

For the last couple of months the ice cream in El Dorado, Kansas has been to soft. It melts all over everything even before you eat a few bites. I have mentioned it several times and get some lame excuse.
3.4
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Website
#1354954
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I would like to recommend that Braum's add a "Write a Suggestion" section to it's headquarter's page. And, I love Braums! I do most of my shopping there for items such as ice cream, milk, eggs and fruit because I can trust the quality of the products. No other brands,...
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4.8
#1352702
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Braums - Issue with cleanliness

Nasty...I seen roaches and flies....I'm so disgusted with this store...I simply turned around and walked out
2.6
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Website
#1349589
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Asked manager a question about drive thru in early morning; she advised they don't sell milk in drive. (Thats why I came inside); She started questioning my mental state; that she had worked in that store for 16 years. I used to manage in that store in that time frame...
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I liked
  • Standard employees
I didn't like
  • Management
  • Bad management
#1346035
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Braums - Order

Hugo , okla. never gets order right ask for extra onions so they give you no onions and extra pickles. Guess I will take my business else where. Some place they can get order right
#1342870
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Shop groceries couple times a week $25-$40 a visit. Have at that location, the previous store 1 block North, for 20 years. Last two times cashier simply rude. I shop Braums for convenience being disabled, fortunately there is several options near 111th and Elm....
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2.5
I liked
  • Used to like the location
I didn't like
  • Service and rude and disrespectful employee
#1342682
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Braums - Bad customer service at store 183

One if the guy employees got mad while he was taking our order and kicked the trash can while walking off. The assistant manager carla I belive just stood around and didn't say anything to hin even though she saw him. Then she came over to take our order and when we received it the whole order was wrong on top of forgetting our shake
1.0
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Website
#1339556
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Braums - Dirty with dried ice cream,dirty case covers and unmotivated

Braums on Northwest highway, okc. Store is always filthy. Employees standing around talking. Manager claims they are to busy to keep area clean. Complaints to headquarters fail to result in improvement. Most Braums have same short comings.
2.0
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Website
#1338034
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