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3.1
Updated by user Jan 05, 2017

I should be able to buy a gallon of milk at Braum's drive through. They use to allow it an now they do not.

It's hard to get 2 kids out of car seats, in the cold, to run in for milk. If I have to do all of that I'd rather buy Hilland milk while at the grocery store.

Original review posted by user Jan 04, 2017

In the past you could order grocery items in the drive thru. I went to the Drive thru today and was told that I'd have to come inside for the 2 gallons of milk I wanted.

I'm a single parent. I don't want to have to mess with 2 kids in car seats AND be in the cold when I should be able to go to the Drive thru.

These aren't large stores. It's not a lot to ask.

Reason of review: Poor customer service.

Braums Pros: Good ice cream, Shakes.

Braums Cons: Poor drive through services.

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Guest

I'm 83 years old. Was allowed to buy milk a week ago through the drive-through in Canyon.

Today, I WAS TOLD IT WAS NOT ALLOWED, AS PER THE REGIONAL MANAGER'S DIRECTIONS.

TOO BAD BRAUMS' DOES NOT CARE ABOUT THE SAFETY OF SENIORS!!!!! I WILL DO MY BEST TO NEVER BUY ANYTHING FROM BRAUM'S AGAIN!!!!!

Guest

I agree! With Covid19....

this should change!! I live in Vinita, Ok.

Our Walmart does not deliver or do parking lot pick up! This change, from Braunโ€™s would be a great asset for Motherโ€™s of young children and citizens!

Zykira Blg

Yes. I have completely stopped going to Braums because of their new policy to not sell milk through the drive thru.

That was in 2018. I checked today to see if that is still the policy. It is.

I will continue to spend my money elsewhere. Braums, you blew it!

Guest

They used to do it thru the drive thru so there is a way

Guest

There's no way to ring it up on the drive thru registers, sorry for that inconvenience.

Guest
reply icon Replying to comment of Guest-1368868

There use to be because in the past you could buy it from the Drive thru

Guest

I totally agree. Much easier for an employee to ring out a gallon of milk than an order #3 with no sauces extra pickles, extra cheese with a milkshake.

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