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My husband and I, grandson, granddaughter visited your Braum's store #59 1413 south story Irving Tx 75060. My husband ordered 1 1/3 cheeseburger 1 large fries.

The supervisor took our order. My husband explain to the supervisor his wife and grand kids wanted to order there 2 double dip fudge sundaes and 1 single dip orange sherbet, 1 double dip lime sherbet first so his food would not get cold and we wanted all items to be on one ticket. The supervisor didn't listen to my husband and told his wife and kids to get in the ice cream line. The supervisor seem to be upset due to the customers started talking stating they need more help.

The counters were disgusting ice cream, nuts cherries, whip cream.

I will no longer visited this Braum's. My husband was appall we didn't even get and apology from the supervisor we were in Braum's 45 minutes to long for a carry out order.

Reason of review: Poor customer service.

Location: Ottawa, Ontario

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