Braums Complaints and Reviews

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Braums
Main address: 3000 NE 63rd Street 73121 Oklahoma City OK
405-478-1656, 405-475-2460, http://www.braums.com/CommentsStoreVisit.asp
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  • Apr 15, 2013
  • Snack Bars and Fast Food, Bars
  • Plano, Texas
  • Service
  • 66

The drive thru gave me 2 cones when I asked for 1 cup & 1 cone. I told employee it was ok to just dump one in a cup because it was for my dog. Another employee came back to the window with a new cup and said "I should just shove it in the dog's face". My dog is an abused rescue and it has taken alot of work to ease his fears. He is the light of my life. Of course he doesn't know what that... Read more

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  • Feb 15, 2013
  • Snack Bars and Fast Food, Bars
  • Oklahoma City, Oklahoma
  • Burgers
  • 2
  • 49

IF BRAUMS CANNOT AFFORD TO HAVE DECENT LETTUCE...LEAFY GREEN, NOT WHITE HARD CORE...AT LEAST HAVE THE COMMON SENSE TO JUST LEAVE IT OFF...OR RAISE THE BURGER PRICES SO THEY CAN AFFORD DECENT LETTUCE!!! AND THE BUN AND FRIES WERE BOTH BURNT! WILL THINK TWICE BEFORE I EAT THERE AGAIN EVEN THOUGH THEY ARE SIX BLOCKS FROM MY EMPLOYMENT AND ONE MILE FROM MY HOUSE. THERE ARE APPROXIMATELY FORTY OTHER... Read more

Was this review helpful? 2 2

  • Feb 15, 2013
  • Cafes and Restaurants
  • Chickasha, Oklahoma
  • 2
  • 46

I have reached out to customer service with Braums and they have not reacted to my complaint. I have been a customer at Braums in Chickasha for a long time. The restaurant continues to become more dirty as time progresses. I was eating lunch we tried to sit in the bench style seats they had food particle on the seats caught in the crevices with bugs eating the food. I threw my food away and left... Read more

Was this review helpful? 0 4

  • Jun 17, 2012
  • Food
  • Moore, Oklahoma
  • 5
  • 182

I heard of an event at one of the Shawnee Braums that I find most appalling. While one of your employ's was mopping the floor a child had slipped on the wet floor. The caution sign was up and both the child and the parents were warned that the floor was wet and they needed to be cautious. The child had not listened to the warnings and continued as they were. The district manager, Hollie... Read more

Was this review helpful? 0 9

  • Jun 09, 2012
  • Food Stores
  • New Lisbon, Wisconsin
  • Bread
  • 2
  • 75

Every morning a slice of Oatbran bread and I take my morning medication, as I have since Braum's put it on the shelves. It's my favorite snack, just to toast and nibble. But it has been discontinued and another bread has replaced it. That would be okay if the replacement bread tasted the same or even a little simular, alas, it's terrible! I want my Oatbran bread available again,... Read more

Was this review helpful? 0 1

  • Jun 09, 2012
  • Small Business
  • New Lisbon, Wisconsin
  • Artisan Bread
  • 76

Braums has taken Oat Nut Bran bread off the shelves and replaced it with Artisan, it does not taste the same and it costs more. Come on! I want my oatnut bread back, you can keep the other sad replacement but please bring back my favorite bread. There is no comparison between the two the original is so much better tasting and has a better texture w/ just a touch of cinnamon. PLEASE put the... Read more

Was this review helpful? 1 0

  • Feb 29, 2012
  • Snack Bars and Fast Food, Bars
  • Oklahoma City, Oklahoma
  • Food Poisoning
  • 2
  • 101

Went for lunch in Ponca city,OK and ordered a grilled chicken sandwich. Within 2 minutes my # was called and it was crispy sandwich. Took it back to counter and said I ordered a grilled sandwich...before I got back to the table my # was called again. Went back to work and w/i 2 hours had stomach cramps etc. Next time I went into Braums mentioned this incident to the manager and her response was... Read more

Was this review helpful? 1 5

  • Dec 08, 2011
  • Cafes and Restaurants
  • Grove, Oklahoma
  • 1
  • 97

I'm so sorry to have to write this review, but here it goes... I took a really nasty fall at a Braum's a few months ago. The help, at that time, were all very nice to me. They insisted I go to the hospital and that they would pay my bills. However, when it came down to it, Braum's has refused to help me at all. In fact, when I spoke with their corporate person, he was down right... Read more

Was this review helpful? 0 4

  • Sep 25, 2011
  • Cafes and Restaurants
  • Tulsa, Oklahoma
  • Ice Cream
  • 1
  • 122

I tried putting the following on Braum's suggestion comments area, but they wouldn't accept it: On 9/25/11 at 6:09 p.m., I purchased some ice cream/yogurt through the drive-through window at Braum's store #203 in Tulsa, OK. The server gave me change back for a $20; because she put the change on top of the bills, the change dropped on the floor inside the car. When I said, "I wished... Read more

Was this review helpful? 0 0

  • May 09, 2011
  • Food
  • Dallas, Texas
  • Drinks And Shakes
  • 2
  • 111

I just got off the phone with the female district manager of Braums in South Dallas in regards to a call I made to them on 4/21/11. Today is 5/8/11, not exactly prompt response to a dangerous and damaging situation. The issue is that Braums employees here in this areas suburbs are destroying the insides of large shake cups when mixing them and as a result of that they are feeding us thousands... Read more

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