Submit ›
or
2.5 Based on 50 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Used to like the location 2
    • Shakes 2
    • Good ice cream 1
  • Customers don't like
    • Bad managment 6
    • Food 3
    • Being ignored 2
Advanced
search
loading...
More Less

I went to our Braums and asked for a western beagal omlet without the beagle and the sausage. When i got my order it had both. I can not have either so i called the store and was told they could do no substatutions or no deltions. Well it was also burt throughout. My husband took it back was told it was from the bun and woyld not refund oyr money. I will never waist my time or my hard earned money in your store again. Read more

Was this review helpful? 0 1

I went to our Braums and asked for a western beagal omlet without the beagle and the sausage. When i got my order it had both. I can not have either so i called the store and was told they could do no substatutions or no deltions. Well it was also burt throughout. My husband took it back was told it was from the bun and woyld not refund oyr money. I will never waist my time or my hard earned money in your store again. Read more

Was this review helpful? 0 1

my child is sixteen and when the store manager is not working the other managers is allowing my child to work off the clock. In her mind she is helping but dose not understand how that is a liability to the company and I. It is against the law to work off the clock and I know if my child gets hurt the company will not paid for medical bills . I have try to explain this to her but she will not listen. I need this to stop or I will be force to... Read more

Was this review helpful? 0 0

YOUR RESTOCKING IS POOR. I have searched for cherry lime aid sherbert in several of the stores in the Edmond ok area and also nw okc ok area... PLEASE RESTOCK YOUR STORES!!!!!!!!!!! please concentrate on your ice cream. That is what you are good at. You have neglected that in search of the grocery market! I am reading negative comments on your food service and customer service..we have gone to Braum's stores for many years and have always... Read more

Was this review helpful? 0 0

The Braums at Mustang Rd. And I-40 served me a raw, pink, cold burger the manager on location was more helpful then corporate when I tried to contact them on their policies. They do not care about customer satisfaction, I got a generic email which gave a lot of lip service saying how concerned they were and how a DM would contact me to fix any problems I had, and guess what no response from anyone. To me if the cared about the customer they... Read more

Was this review helpful? 0 0

I percased a gallon of milk they were 2/5 dollars I didn't know I had to buy 2 to get sale , if I had known that I would have and I had other produce that I got , when I got home and saw that I was charged the ref price and that my bananas had turned dark brown so fast I was shocked because I buy ALL my produce there weekly , I have even made a special trip into town to get things that the store was out off , So when we stopped by after church... Read more

Was this review helpful? 0 1
  • From mobile
  • May 22
  • #852470

Ordered 3 large mixes. About 2/3's full. Wanted to know if I needed lids as if ...was so full (like they used to be) that I needed to worry about possibly spilling them. Won't go back! Not getting my value for 3 bucks a p0 pop!

Add comment
  • From mobile
  • May 20
  • #851583

Okmulgee drive through location always says please wait.....one time she said, I'll be with you in a couple minutes.... It was my first job in early 70's, I am so sad how it gets worse and worse.

Add comment

Every time I go to a Braums new location, they have a bunch of lazy, slow, wasting time employees. The few that I have seen actually working and staying productive, they are hardly ever there while the others take 15 minutes to wipe off 3 tables! I think I have seen 3 employees that actually work and hustle. This place will tank if you don't start getting your hard working ethical employees in there and push out the lazy ones that have not... Read more

Was this review helpful? 0 1

I Went through the drive through at lunch. It all started the drive through person dropping my change and trying to make me just go without it. I had to wait forever for a manager to come and open the cash drawer to get it. I ordereded chicked strips and they forgot to put the sauce I ordered in the bag and I had to ask for it. I paid extra for a large drink full of ice instead of soda. To top it all off once I ate the food I ordered it was... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Braums.
Filing a new complaint about
×